Shipping Policy
Once your order has been placed an order confirmation will be sent to the email address provided at checkout. The order confirmation acts as an invoice and includes your order number and all relevant details.
Once your order is placed a standard processing time of up to 2-4 business days is required before the order is shipped out. *Please note that during peak sale periods processing times may vary.
Once your order has been shipped, you will receive an email update with shipping details along with the associated tracking number. You may follow the link in the email to check the estimated arrival of your order.
The Original Socks ships different countries, shipping will delivers approximately 7-14 business days once shipped. Please note that tracking information will only be updated online 1 business day after your order has been shipped.
Besides any custom or duty charges that may apply to complete the delivery are the customer’s responsibility.
*Note: Estimated delivery times are determined by the number of business days (Monday to Friday, excluding holidays) from the day your order is shipped. These are estimated delivery times only and are not guaranteed.
Please ensure that all the shipping information you have provided is correct before submitting your order. This is to prevent shipping mishaps or lost packages. We are not liable for packages that are misrouted due to incorrect shipping address.
Shipping Costs and Delivery Times
The time frames below are estimated only and will depend on your location.
USA / CANADA / MEXICO
|
COST |
STANDARD |
DAYS *approx. |
|
Over USD$69 |
FREE |
7-14 Days |
|
Under or USD$69 |
USD$12 |
7-14 Days |
*Certain country provide partial tracking only: Mexico
EUROPE* - ZONE A
|
COST |
STANDARD |
DAYS *approx. |
|
Over USD$69 |
FREE |
7-14 Days |
|
Under or USD$69 |
USD$12 |
7-14 Days |
*Included country: Finland, France, Germany, Hungary, Luxembourg, Netherlands, Portugal, Serbia, Spain, Sweden, Turkey, United Kingdom
*Certain countries provide partial tracking only: Czechia, Italy, Greece, Poland, Slovenia
EUROPE* - ZONE B
|
COST |
STANDARD |
DAYS *approx. |
|
Over USD$75 |
FREE |
7-14 Days |
|
Under or USD$75 |
USD$14 |
7-14 Days |
*Included country: Austria, Belgium, Denmark, Norway, Switzerland
*Certain country provide partial tracking only: Iceland, Ireland
AUSTRALIA / NEW ZEALAND
|
COST |
STANDARD |
DAYS *approx. |
|
Over USD$69 |
FREE |
7-14 Days |
|
Under or USD$69 |
USD$12 |
7-14 Days |
ASIA
|
COST |
STANDARD |
DAYS *approx. |
|
Over USD$49 |
FREE |
7-14 Days |
|
Under or USD$49 |
USD$8 |
7-14 Days |
*Included country: Indonesia, Japan, Korea, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam
*Certain country provide partial tracking only: Taiwan
Unfortunately, if you can't find your country on the above, TheOriginalSocks are currently unable service to this area. We are working on this and hope to reach you soon!